From a writing tool to an AI-native communication assistant.
Lexicon wasn't just adding AI, it was transforming into something fundamentally new. We helped their product and design team reimagine the product as a personalized communication agent. One that understands tone, context, and intent to power better conversations.
Transform a writing tool into a full communication platform. An AI-native assistant that understands context, adapts tone, and powers every conversation.
Lexicon had built a beloved writing tool, but the AI revolution demanded more. We partnered with their leadership to reimagine the entire product from first principles -- not as a tool that writes for you, but as an agent that communicates with you.
From basic grammar checks to deep contextual understanding, the new platform transforms how people communicate across every channel.
We redesigned the core editing experience to surface AI suggestions that go beyond correctness -- understanding the relationship between sender and recipient, the cultural context of communication, and the optimal tone for every situation.
A human-centered approach to AI communication -- workshops, prototypes, and rapid iteration with Lexicon's team.
Our design process centered on understanding how people actually communicate. Through extensive user research and iterative prototyping, we developed interaction patterns that feel natural and intuitive, making the AI assistant feel like a trusted collaborator rather than a tool.
Want results like this for your brand?
Let's talk about how ARTSKY can help transform your product.