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Contact·SVP Innovation, AI Product LeadFocus·AI Product Design & Marketing

Reimagining the payment workflow with generative AI agents.

We worked with NovaPay to envision a new era of payments, where every transaction has an AI agent working behind the scenes. What would a future look like with agent-led compliance, insights, and trust-driven processing?

Vision

Design a payment platform for the future. An AI-native experience that gives every transaction intelligent oversight -- then turn it into a compelling demo for their annual summit.

With a major product announcement approaching, the pressure was on to showcase an entirely new agent-driven payment experience to the world. We had to move fast and think big.

NovaPay AI payment platform overview
AI-Powered Compliance

From manual review to automated compliance and risk assessment, the new platform transforms how every transaction is validated.

We built an intelligent compliance engine that reviews transactions in real-time, flagging anomalies and suggesting corrective actions. The interface makes complex financial data approachable with visual risk scores and clear action items for compliance officers.

NovaPay compliance workflow design
NovaPay conversational banking interface
Conversational Banking

A new paradigm for customer interaction -- AI agents that understand intent, anticipate needs, and complete transactions through natural conversation.

The biggest challenge was making AI-driven banking feel trustworthy and human. We designed a conversational interface that balances automation with transparency, always showing users what the AI is doing and why, building confidence at every step.

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